FREQUENTLY ASKED QUESTIONS (FAQs)
Primary Care
What is included in a primary care visit?
A primary care visit includes routine checkups, health screenings, and
management of chronic conditions like high blood pressure or cholesterol.
Can I use primary care for minor illnesses like the flu or a cold?
Yes, primary care doctors treat common illnesses such as the flu, cold, sinus infections, and stomach bugs.
How often should I schedule a primary care visit?
It’s recommended to have an annual wellness exam to stay on top of your health.
Do primary care physicians manage medications?
Yes, they monitor and refill medications and manage prescriptions for chronic conditions.
Is primary care covered by insurance?
Most insurance plans cover preventive and primary care services. Check with your provider for details.
What services are included under prevention and wellness?
Services include annual physicals, screenings, lifestyle counseling, and
immunizations.
How does wellness care help prevent disease?
Wellness care identifies risk factors early and promotes healthy habits to prevent chronic diseases.
Do you offer screenings for high cholesterol and diabetes?
Yes, these are part of our routine preventive health services
Can I get diet and exercise guidance through wellness services?
Yes, we provide personalized plans and referrals to dietitians or trainers if needed
Are preventive visits different from sick visits?
Yes, preventive visits focus on health maintenance, while sick visits address current illnesses.
Prevention & Wellness
Sports Exam
What is included in a sports physical?
A sports physical includes a health history review, physical exam, and clearance for participation in sports.
Do I need a sports exam every year?
Yes, most schools and athletic programs require an annual exam.
Can I get my forms signed during the visit?
Yes, please bring your required forms, and they’ll be completed during the appointment
Are walk-ins accepted for sports exams?
Some locations accept walk-ins, but appointments are recommended to avoid wait times.
What if an issue is found during the exam?
We’ll recommend additional testing or specialist referrals if needed for safe participation.
What is included in diabetes management services?
We provide glucose monitoring, medication management, dietary counseling, and foot exams.
How often should I follow up for diabetes?
Every 3–6 months, or as advised by your provider based on your health status
Do you offer A1C testing in the clinic?
Yes, A1C testing is part of our routine diabetes care
Do you help with diabetes education and lifestyle coaching?
Yes, our team offers education on diet, activity, and self-care.
Are preventive visits different from sick visits?
Yes, preventive visits focus on health maintenance, while sick visits address current illnesses.
Diabetes Care/Management
Medicare Wellness Visits
What is a Medicare Wellness Visit?
It’s a yearly appointment to develop or update your personalized prevention plan.
Is this the same as a physical exam?
No, it focuses on prevention, risk assessment, and health planning not a full physical.
What should I bring to a Medicare Wellness Visit?
A list of your medications, health concerns, and family history are helpful.
Is the Medicare Wellness Visit free?
Yes, it’s covered annually for eligible Medicare beneficiaries.
Do I need to be enrolled in Medicare Part B?
Yes, you must have had Part B coverage for at least 12 months.
How often should I get a Pap smear?
Women aged 21–65 should have a Pap smear every 3 years, or as advised by their doctor
What can I expect during a gynecology visit?
A routine visit may include a pelvic exam, Pap test, breast exam, and health counseling.
Do you offer STI testing during visits?
Yes, STI screening is available upon request or as indicated.
Can I schedule a well-woman exam with a female provider?
Yes, female providers are available upon request for patient comfort.
Are preventive visits different from sick visits?
Yes, preventive visits focus on health maintenance, while sick visits address current illnesses.
Gynecology/PAP Smears
Work/School
Do you offer work clearance physicals?
Yes, we conduct physicals and provide clearance forms for employment and return-to-work needs.
Can you provide school health forms and immunization verification?
Yes, we complete school health forms and provide vaccination records.
Are you able to do drug testing for employers?
Yes, we partner with labs to provide pre-employment drug screening.
What services do you provide for seniors?
We offer chronic disease management, fall risk assessments, memory
evaluations, and medication reviews.
Do you coordinate care with specialists for elderly patients?
Yes, we work closely with specialists to provide comprehensive geriatric care.
Can family members be involved in the care plan?
Absolutely. We encourage family engagement for optimal care planning.
Do you help with managing medications for seniors?
Yes, we assist in medication management to prevent interactions and ensure safety.
Are preventive visits different from sick visits?
Yes, preventive visits focus on health maintenance, while sick visits address current illnesses.
Geriatric Care
Immunization
Do I need an appointment for vaccinations?
Appointments are preferred, but we may accept walk-ins based on availability.
Are vaccines covered by insurance?
Most vaccines are covered; check with your insurance provider to confirm
Do you provide immunization records for school or travel?
Yes, we can provide official immunization records upon request
Is it safe to get multiple vaccines at once?
Yes, receiving multiple vaccines at once is safe and often recommended.
What ages are covered under family health care?
Family health services include care for all ages—from infants to seniors.
Can the whole family be seen by one doctor?
Yes, family doctors are trained to treat both children and adults.
Can family health services manage chronic diseases?
Absolutely, we manage conditions like diabetes, hypertension, and asthma for all ages
Family Health
Asthma and COPD Care
How can I tell if my asthma or COPD is worsening?
Increased shortness of breath, frequent coughing, and use of rescue inhalers may indicate worsening conditions.
Can I manage asthma or COPD without steroids?
Yes, depending on severity, options like long-term bronchodilators or lifestyle changes may be recommended.
Is spirometry used for asthma/COPD diagnosis?
Yes, spirometry is a common test to assess lung function in asthma and COPD patients.
How often should I see my provider for asthma or COPD care?
Regular follow-ups, at least every 3–6 months, are recommended for stable patients.